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IT Support in Rapid City, SD for Secure, Compliant Organizations

For Organizations That Need Trusted, Industry-Specific Expertise

Backed by nearly three decades of IT experience, Northern Hills Technology provides end-to-end managed services across your IT infrastructure, cybersecurity, data protection and compliance requirements.

Board Northern Hills Technology
29
Years In Business
422K+
Network Threats Blocked Weekly
200K+
Email Threats Remediated Monthly
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Your Free Cybersecurity Readiness Toolkit

Find out where your security gaps are before an attacker does. Our free Cybersecurity Readiness Toolkit helps you check your defenses, understand your risk, and rank the next steps that protect your business.

Trusted IT Support for Rapid City and the Black Hills Since 1997

For almost three decades, Northern Hills Technology has provided IT support to organizations in Rapid City, Spearfish, Sturgis, and across western South Dakota. We also serve clients in Colorado, Wyoming, Montana, and North Dakota.

From our Spearfish headquarters, our team gives you proactive guidance, 24/7 monitoring, and clear monthly reporting. We act as your Strategic Technology Success Partner, not a ticket queue.

  • Black Hills Northern Hills Technology

    Local IT Support Since 1997

    Local IT support built on clear communication, accountability and lasting relationships.

  • Monitoring Northern Hills Technology

    24/7 Threat Monitoring

    Continuous monitoring to help protect against today’s evolving cyber threats.

  • Compass = Northern Hills Technology

    Compliance Alignment

    Expert guidance tailored to meet evolving insurance and regulatory needs.

  • Success Northern Hills Technology

    Technology Success Partner

    Transparent pricing and fixed, recurring expense model built for long-term IT success.


While many IT providers compete on response times, infrastructure capacity, or bundled monitoring packages, Northern Hills Technology goes deeper.


We don’t hand you a compliance checklist and walk away; we become the IT partner who understands your industry’s specific risk profile, aligns your technology stack to your specific obligations, and walks alongside you as those requirements evolve. Our commitment to long-term, relationship-driven partnerships  (and not just a transactional help desk) is what keeps our clients with us year after year and what makes Northern Hills Technology the right choice when you want your IT provider to understand your business, not just your network.

Our IT Solutions & Services

By combining local accountability with managed IT, cybersecurity, compliance alignment, backup, cloud, and hardware support under one relationship, our services provide organizations with a steadier technology environment with clearer priorities.
  • Managed IT Services

    Keep your business running smoothly with proactive monitoring, responsive IT support, and ongoing system maintenance. From Spearfish, we help Black Hills organizations reduce downtime, manage technology upgrades, and plan ahead—all through one accountable IT partner.

  • Cybersecurity

    Northern Hills Technology provides cybersecurity services in Rapid City, SD and across the Black Hills from our Spearfish headquarters. As an MSP/MSSP, we give you 24/7 monitoring and remediation, endpoint protection, vulnerability management, and practical security leadership without hiring an internal security team. We help regulated and security-conscious businesses reduce ransomware risk, meet cyber insurance and compliance requirements, and close everyday security gaps for a predictable monthly fee.

  • Compliance Alignment

    Align your technology with frameworks such as HIPAA, NIST, PCI-DSS, CIS, CJIS, GDPR, and FTC Safeguards through practical security, documentation, training, and reporting.

Small technology problems grow fast. Downtime slows your team, security gaps create exposure, and unclear compliance ownership leaves leadership guessing. Our IT support gives you straight answers, practical planning, and security built into everyday IT management.

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Your IT Provider Should Reduce Risk, Not Add More Work

Reactive Support

When IT gets attention only after something breaks, your staff lose hours and leaders get pulled into avoidable fires. Break-fix support also hides aging hardware, weak backups, and security gaps until they cost more to fix.

Security Exposure

Ransomware, stolen credentials, and endpoint attacks can halt operations and expose sensitive data. Without 24/7 monitoring, vulnerability scanning, and staff training, you can’t see where attackers will get in. CISA’s Stop Ransomware guidance (cisa.gov/stopransomware) lists these same controls.

Compliance Pressure

Healthcare, financial services, legal, and government organizations face growing demands from HIPAA, NIST, FTC Safeguards, PCI-DSS, CIS, and GDPR. Your IT decisions should support compliance without forcing leaders to decode every technical detail.

Unpredictable IT Costs

Surprise charges, emergency replacements, and unclear support scope make budgeting hard. A predictable monthly plan with IT lifecycle management lets you plan purchases before urgent failures decide for you.

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How Our IT Support Onboarding Works

Every engagement starts with a discovery call. We learn how your organization works, what concerns you most, and how technology supports your daily operations.

1. Free Site Assessment. We review your network, cybersecurity posture, data protection, and compliance alignment at no cost and with no obligation.
2. Review The Findings. We walk your leadership through operational risk, vulnerabilities, regulatory requirements, and IT budget.
3. 30/60/90-Day Onboarding. We deploy tools, fix priority issues, train staff, and start monthly reporting and quarterly business reviews.

Call Us Today
Blue board

See the Difference We Can Make

Customer Feedback

Our company has used NHT for tech support for many...

Our company has used NHT for tech support for many years now and have always had great service from them! Always very quick to respond to all our inquiries and are able to get problems fixed quickly as well.

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Customer Feedback

Everybody was very helpful and they got my problem solved....

Everybody was very helpful and they got my problem solved. I have used their services twice over a 4 year period and both times I was very satisfied with them. Will not hesitate to use them again.

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Customer Feedback

I am thrilled to see such a quality business in...

I am thrilled to see such a quality business in the Black Hills region. They are honest, courteous, and guarantee their work. I also like the fact that accept cryptocurrency. Yea! I will be back!

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Customer Feedback

Northern Hills Technology continues to impress me. Whenever I need...

Northern Hills Technology continues to impress me. Whenever I need technical help, whether for computers, accessories or any other facet of todays modern high tech world, they have the answers. Not only do they fix stuff, they do it with a smile and do not break the bank as you exit. Chris has helped me in many ways. I recently purchased a new computer from them. It may have been a bit more than the big box items of lesser quality, but their reputation for service and quality far exceed the minimum savings you may soon forget. Chris is a master technician and does a tremendous job for NORTHERN HILLS TECHNOLOGY.

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Customer Feedback

THANK YOU for continuing to hire people with knowledge and...

THANK YOU for continuing to hire people with knowledge and patience….!!! I just got off the phone with Lucas who helped me with my remote “issue”….scanner wouldn’t play well with others,,,,,, I would of sat here all day pushing buttons and getting frustrated… Lucas got me all fixed up and walked me thru my steps! ONCE AGAIN NHT PROVIDED EXCELLENT CUSTOMER SERVICE AND MORAL SUPPORT!!! THANK YOU THANK YOU THANK YOU–

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Customer Feedback

I have been a customer for over 10 years and...

I have been a customer for over 10 years and have ALWAYS had a
GREAT business experience with the friendly and knowledgable staff.
Brian is the Best Tech fellow and has patience with old crotchety
nontech people like me. Thanks Again for your Great Service !

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Customer Feedback

Awesome group. Took care to make sure we were satisfied...

Awesome group. Took care to make sure we were satisfied with the results.

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Customer Feedback

Service was very quick and all problems solvedThe cost was...

Service was very quick and all problems solved
The cost was very reasonable and I would recommend the service to anyone with a computer problem. Very friendly staff.

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Customer Feedback

Was impressed with the help given so far---- no pressure...

Was impressed with the help given so far—- no pressure to do/ buy something I didn’t ask for. Very friendly also.

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Customer Feedback

Very honest and quick to help me with my issue

Very honest and quick to help me with my issue

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Customer Feedback

Very helpful saved me alot of money. Professional staff great...

Very helpful saved me alot of money. Professional staff great service

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Customer Feedback

Can't say enough about how helpful both with business technology...

Can’t say enough about how helpful both with business technology and with personal computer issues they are. Highly recommend.

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Customer Feedback

Highly recommend this business. Had issues with debugging PC &...

Highly recommend this business. Had issues with debugging PC & transferring data to MAC. Tech is proficient in both platforms, perfect results, positive & patient communication and very reasonable pricing.

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Customer Feedback

Really help guys, they were professional but also down to...

Really help guys, they were professional but also down to earth, able to put everything in simple terms, and they wee more than will to accommodate me with not being able to pick up my PC right away. Highly recommend.

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Customer Feedback

I had a very pleasant experience today with the patient...

I had a very pleasant experience today with the patient and understanding staff. My problems were not solvable, however a good deal of time and care was taken to show me that all options had been exhausted. Service was prompt and I will return.

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Customer Feedback

I have called these guys many times and each time...

I have called these guys many times and each time they have an answer! They are quick, kind, and don’t make you feel stupid for not knowing something about your computer system.

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Customer Feedback

THANK YOU for continuing to hire people with knowledge and...

Thank you for continuing to hire people with knowledge and patience!!!

I just got off the phone with Lucas who helped me with my remote “issue”….scanner wouldn’t play well with others,,,,,,
I would of sat here all day pushing buttons and getting frustrated…

Lucas got me all fixed up and walked me thru my steps!
ONCE AGAIN NH TECH PROVIDED EXCELLENT CUSTOMER SERVICE AND MORAL SUPPORT!!!

THANK YOU THANK YOU THANK YOU–
Cyndi V.
A very satisfied customer!

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Customer Feedback

Got the job done.

Got the job done.

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Customer Feedback

Good place for your computer

Good place for your computer

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Customer Feedback

Excellent service and I really like their moral support.

Excellent service and I really like their moral support.

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Customer Feedback

Great service!

Great service!

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Customer Feedback

Quick, nice, and VERY helpful!

Quick, nice, and VERY helpful!

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Customer Feedback

(Translated by Google) Good service(Original)Dịch vụ tốt

(Translated by Google) Good service

(Original)
Dịch vụ tốt

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Customer Feedback

When we contacted George Stephanie at first we were so...

When we contacted George Stephanie at first we were so skeptical about losing funds again before our open eyes She surprised us by withdrawing a profit of $13,860 out of the $1,200 deposit in my trading account. If you want the best Trading experience I highly recommend Stephanie’s good works. She is always at your service anytime anyday, Contact her now via, Email: georgestephanie831@gmail.com WhatsApp: +16269898464

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Customer Feedback

Brought my desktop in because it had been running slow...

Brought my desktop in because it had been running slow and I suspected the hard drive was about to go out the window. Chris was able to get it in almost immediately, diagnose the issue (surprise, it was the hard drive), and look into other issues I was having with it. Needless to say, with how professional he was with everything and the way more inexpensive price I was charged compared to what I was expecting, I would definitely bring any system I’m having issues with to them again!

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Customer Feedback

I am an old lady from Deadwood whose daughter's name...

I am an old lady from Deadwood whose daughter’s name is on this post. These people are the best. So patient with a technical dummy such as myself who needs her computer repaired right away. They have negotiated with Apple for me and walked me through ordering accessories for which they received no money. That is great customer service.

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Customer Feedback

I was doing a full rebuild of my gaming desktop....

I was doing a full rebuild of my gaming desktop. I needed a cable for
A ssd. I came here and they gave me the cable I needed for free. Suffice to say they saved my build and made my week. So thanks be onto this business.

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Customer Feedback

Went in because my charger broke in my computer and...

Went in because my charger broke in my computer and they fixed it right there. Maybe took 2 mins! Very very happy!

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Customer Feedback

I took Chris my dinosaur of a computer (2009). He...

I took Chris my dinosaur of a computer (2009). He fixed my problem, communicated with me, during every step of the process, and I knew exactly what it would cost me. The dinosaur lives!!! Northern Hills Technology has my business for life.

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Customer Feedback

Came with a problem with my sd-card. They Fixed it...

Came with a problem with my sd-card. They Fixed it right on the spot. Great service!

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Customer Feedback

As a BHSU student my computer was a necessity in...

As a BHSU student my computer was a necessity in getting through my classes, as a young married couple my wife and I did not have much money to fix my computer when it stopped working. However, Northern Hills Technology took my computer and fixed it at a very low cost. In my opinion, this is the only Tech shop in town anyone should go to, they will do anything and everything they can to help get your device up and running again.

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Customer Feedback

Excellent customer service! So technology means a lot these days....

Excellent customer service! So technology means a lot these days. From our phones, laptops, and everything beyond. I have used NHT staff to help with my laptop on several occasions. This particular instance was my external hard drive. I use it for backup but also for tons of data and files (I am a photographer). I was using it just like I normally do and it decided to CRASH – said NO FILES ON THE DRIVE! Though I didn’t really need everything on the drive, I desperately wanted the pictures of my dad from the last few years because he passed away in August. I panicked a bit and called Jason and Brian. I took my hard drive over and though they didn’t guarantee they could get my files back, I knew Brian would do his best to help me out. Throughout the process, Brian kept in communication with me about the process. At the end of the time my hard drive spent with them, Brian recovered everything he could! I am very thankful the team at Northern Hills Technology is there to help me protect my valuables through technology. I would highly recommend them for any technology needs in the Black Hills and beyond!

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Customer Feedback

So technology means a lot these days. From our phones,...

So technology means a lot these days. From our phones, laptops, and everything beyond. I have used NHT staff to help with my laptop on several occasions. This particular instance was my external hard drive. I use it for backup but also for tons of data and files. I was using it just like I normally do and it decided to CRASH – said NO FILES ON THE DRIVE! Though I didn’t really need everything on the drive, I desperately wanted the pictures of my dad from the last few years because he passed away in August. I panicked a bit and called Jason and Brian. I took my hard drive over and though they didn’t guarantee they could get my files back, I knew Brian would do his best to help me out. Throughout the process, Brian kept in communication with me about the process and how long it was taking. At the end of the time my hard drive spent with them, Brian recovered most, if not all, of my data and files! I am very thankful the team at Northern Hills Technology is there to help me protect my valuables through technology. I would highly recommend them for any technology needs in the Black Hills and beyond!

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Customer Feedback

Thanks a million to Brian Snow at Northern Hills for...

Thanks a million to Brian Snow at Northern Hills for getting my PC fixed. The guy really knows his stuff.

I initially took my non-functioning PC to Best Buy in Rapid to have the Geek Squad look at it, diagnose the problem, and, if my PC was shot, then buy a new one there. Which I didn’t want to do because of cost and time lost. The Geek Squad told me my motherboard was bad and the cost to replace it would be the same as a new computer.

I got a 2nd opinion from Brian (Northern Hills also sells PCs), who told me the motherboard was fine — it only had a bad battery and my power supply was failing. He fixed those things and also solved other vexing problems I had due to my previous very complicated set-up. Now I’m up and running for the next 4-5 years, at a fraction of the cost of a new computer.

Moral of the story: If you have a real problem with your PC, skip the Geek Squad and go to Northern Hills first.

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Customer Feedback

Northern Hills Technology has fixed three of my computers and...

Northern Hills Technology has fixed three of my computers and also given my friends and family excellent advice about their computer issues. They have been the best dollars I have spent on support. They are very inexpensive. I would recommend them to anyone needing their computer fixed, de-bugged, tuned or otherwise repaired.

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Customer Feedback

Highly recommend this business. Had issues with debugging PC &...

Highly recommend this business. Had issues with debugging PC & transferring data to MAC. Tech is proficient in both platforms, perfect results, positive & patient communication and very reasonable pricing.

READ MORE

Customer Feedback

THANK YOU for continuing to hire people with knowledge and...

THANK YOU for continuing to hire people with knowledge and patience….!!! I just got off the phone with Lucas who helped me with my remote “issue”….scanner wouldn’t play well with others,,,,,, I would of sat here all day pushing buttons and getting frustrated… Lucas got me all fixed up and walked me thru my steps! ONCE AGAIN NHT PROVIDED EXCELLENT CUSTOMER SERVICE AND MORAL SUPPORT!!! THANK YOU THANK YOU THANK YOU–

READ MORE

Customer Feedback

Excellent service and I really like their moral support.

Excellent service and I really like their moral support.

READ MORE

Customer Feedback

Excellent customer service! So technology means a lot these days....

Excellent customer service! So technology means a lot these days. From our phones, laptops, and everything beyond. I have used NHT staff to help with my laptop on several occasions. This particular instance was my external hard drive. I use it for backup but also for tons of data and files (I am a photographer). I was using it just like I normally do and it decided to CRASH – said NO FILES ON THE DRIVE! Though I didn’t really need everything on the drive, I desperately wanted the pictures of my dad from the last few years because he passed away in August. I panicked a bit and called Jason and Brian. I took my hard drive over and though they didn’t guarantee they could get my files back, I knew Brian would do his best to help me out. Throughout the process, Brian kept in communication with me about the process. At the end of the time my hard drive spent with them, Brian recovered everything he could! I am very thankful the team at Northern Hills Technology is there to help me protect my valuables through technology. I would highly recommend them for any technology needs in the Black Hills and beyond!

READ MORE

Book a Free IT Support Assessment in Rapid City

Find out where your systems, cybersecurity, backups, and compliance stand today. Our free assessment gives Rapid City and Black Hills leaders a clear, no-pressure report, so you can decide the next step with confidence.